Good questions. Clear answers.

Start here for the details on playing, earning and redeeming.

Getting started

What is Bonus Round?

Bonus Round is a mobile rewards app where eligible adults discover games, earn points through qualifying gameplay, and redeem approved points for available gift cards.

How do I get the app?

Visit our download page for App Store and Google Play availability. Download links are coming soon. Check back for the official listing for your device.

How do I create or sign in to an account?

Follow the account setup or sign-in instructions in Bonus Round. Use accurate information and keep your account secure. If you cannot access an existing account, contact support rather than creating duplicate accounts to repeat offers.

Do I have to spend money to earn?

Check the requirements for the specific offer. Games may include optional in-app purchases, and some offers may have purchase conditions. Do not assume that spending money is required, earns points, or guarantees a reward. Only complete an offer you understand.

Points & gameplay

How do points work?

Points are promotional units earned for approved eligible activities. Each offer explains what you need to complete and the points available. Points have no cash value. The live rewards catalog shows the current requirements for each gift card.

Do games I already have on my phone qualify?

It depends on the offer. Some offers may be for new installs or new players only. Check the eligibility conditions before starting. Reinstalling a game does not necessarily make you a new player or make it eligible.

Why isn’t my game or progress tracking?

First, confirm that you started through the Bonus Round offer and met its conditions. A prior install, different account or device, missed deadline, unsupported location, or delayed activity report can affect credit.

  1. Check the offer’s requirements and reporting window.
  2. Use a stable connection and the same eligible account and device.
  3. Do not reset your device or advertising identifier, reinstall the game, or repeat an offer to force credit.
  4. Send support the game, offer, approximate activity date and a description of the missing progress.

Your privacy choices are yours. Support can explain whether a particular offer works with your current permission settings. See game progress support.

How do daily streaks and bonuses work?

Each streak or bonus specifies the activity that qualifies and when it must happen. The in-app rules explain the daily reset time, missed-day rules and the available bonus. There is no single promised bonus amount for every player.

Can I use a VPN or emulator?

Do not use a VPN, proxy, emulator, automation, location spoofing or modified device software to bypass eligibility, create false gameplay, hide abuse or repeat rewards. Offers may restrict supported devices and network configurations. See the program integrity rules and ask support if you are unsure about your setup.

Gift cards

Which gift cards can I choose?

The live rewards catalog will show the available brands, amounts and point requirements for your account and location. Selection can change. Brand artwork and amounts in website screenshots are illustrative and do not confirm a live reward or affiliation.

When will I receive my gift card?

Expected processing time: [confirmed redemption processing time]. Check your redemption confirmation for timing and status. Verification, incorrect delivery details or provider issues may delay a request. If the stated time has passed, contact support with your request reference. Do not send the gift card’s redemption code.

Are there minimums or redemption limits?

Minimums and limits will appear before you redeem. Launch policy: [confirmed minimum redemption and point requirement]. See the rewards rules for eligibility, verification and fraud review details.

Eligibility

How old do I need to be?

You must be at least 18 years old and satisfy the applicable eligibility rules. Bonus Round is not intended for anyone under 18.

Which countries are supported?

Supported countries: [confirmed supported countries]. Availability will be announced here before launch. Offers must be accessed from a supported location. Do not use location masking to access an unsupported offer or region.

Your account & privacy

How do I delete my account and data?

See our Account & Data Deletion page for the in-app steps, email alternative, what is removed, and what may need to be retained. Uninstalling the app alone does not delete your account.

How do I make a privacy request?

Email privacy@bonusroundrewards.com or use the instructions on Do Not Sell or Share My Personal Information. Website cookie preferences apply only to this browser; they do not change your app account’s settings.

How do I contact support?

Email support@bonusroundrewards.com or use our contact page to prepare a message. Include your account email, game or reward name, and a description of the problem. Never send your password, one-time codes or full gift card code.

For an account or app privacy request, use Do Not Sell or Share My Personal Information.