You can request deletion of your Bonus Round account and its associated personal information. You do not need to reinstall the app to send a request by email.
The in-app path, processing timeline, and retention schedule below must be confirmed before this page is submitted to an app store.
Delete your account in the app
- Open Bonus Round and sign in to the account you want to delete.
- Go to [confirmed in-app deletion path].
- Review what will happen to your account, points, and pending redemptions, then confirm the deletion request.
- Follow any account-verification instructions and check the confirmation for the expected completion date.
Account deletion is different from signing out, deactivating an account, or uninstalling the app.
Request deletion by email
Send an email to privacy@bonusroundrewards.com with the subject Delete my Bonus Round account.
Include the email address associated with your account, or your player ID if you have one, and say that you want the account and associated personal information deleted. If possible, send the message from your account email. If you cannot access it, explain that in the request so support can help with another verification method.
This link opens your email app. You must send the email to submit the request. If the link does not open, copy privacy@bonusroundrewards.com into your preferred email service. Do not include a password, full gift card code, or identity document in the initial message.
What is deleted
The request covers the Bonus Round account and personal information linked to it, subject to lawful retention exceptions. The final deletion schedule must identify how account details, linked device identifiers, gameplay and points records, reward-request records, and support history are deleted or irreversibly de-identified.
[Confirm the exact deleted categories, systems, processor instructions, and treatment of linked profiles.]
Bonus Round account deletion does not delete a separate account you hold with a game publisher, gift card issuer, Apple, or Google. Contact the relevant provider to request deletion of its independently controlled account or records.
What may be retained
Limited records may need to be retained for legal obligations, necessary security or fraud-prevention purposes, or an unresolved dispute, where permitted by law. Retained information must be restricted to that purpose.
[List the actual retained categories, purpose and legal basis, retention period or criterion, and backup deletion cycle. Confirm any reward-fulfillment or accounting records that must remain.]
When completing your request, we will explain any information that cannot be deleted and why.
Timing and confirmation
Acknowledgment: [confirmed acknowledgment timing].
Deletion from active systems: [confirmed deletion timeline].
Backup handling: [confirmed backup retention and deletion schedule].
We may need to verify that you control the account before deleting it. We will ask only for information reasonably needed for that check. Applicable legal deadlines continue to govern your request; any permitted extension or exception will be explained.
Points and pending rewards
[Explain the confirmed treatment of unredeemed points, pending reward requests, issued gift cards, and appeals before a user confirms deletion.]
If you have a pending redemption, mention it in your request so its status can be clarified. You do not need to make a purchase or redeem points to submit a deletion request.
Other data requests
To request access, correction, or deletion of particular information without requesting account closure, email privacy@bonusroundrewards.com and describe what you need. We will explain whether the requested change affects the service.
Read the Privacy Policy for privacy rights and retention details. If you need help locating your account, contact support@bonusroundrewards.com.
Operator and publisher: Bonus Round Rewards LLC, an Arizona limited liability company.